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Reviewing Past Actions
Completion requirements
You've heard it said that hindsight is 20/20, right? It's especially true when it comes to crisis management. After the dust has settled, it's crucial to sit down and scrutinize your actions, decisions, and outcomes. Consider it a 'post-game analysis'.
Conduct a Debrief
Gather your leadership team and volunteers for a comprehensive debrief. What went well? What could have been done differently? Aim for honest feedback, but keep it constructive.
Document Your Findings
One of the most overlooked steps in crisis management is documentation. Record your actions, decisions, and outcomes. Include data, statistics, and testimonies. This document will be your roadmap for future crises and a treasure trove for training future leaders.
For Example
Remember how the Oregon church learned from their hesitance during a wildfire and improved their response system? Their actions provide a poignant example of how reviewing and learning can lead to more efficient crisis handling.
Here are a few more examples to help illustrate the idea:
| Potential Finding | Documentation | Subsequent Action |
|---|---|---|
| Communication breakdown led to delayed emergency response. | Emails and text messages showed time lags and unclear directions. | Revise communication protocol and train team members on the new system. |
| Resource shortage in emergency food distribution. | Inventory logs showed a 40% shortage in emergency food supplies. | Partner with local businesses to secure additional resources for future crises. |
| Lack of emotional support for volunteers. | Post-crisis surveys indicated that 75% of volunteers felt emotionally drained. | Introduce a mandatory debrief and emotional support session for all volunteers post-crisis. |
Listen to advice and accept instruction, that you may gain wisdom in the future.
Proverbs 19:20 (ESV)
Key Takeaways
- Conduct regular debriefs after each crisis
- Document everything meticulously
- Use your findings to improve and train for future crises