Leading Teams: The 5-Step Process

Effective communication is not just about transmitting information; it's also about ensuring understanding and fostering skill development. Reverend Freed's 5-step process provides a structured approach to training and communication within teams, emphasizing the "We Talk" feedback component at each stage.

Step	Action	Debrief (We Talk)
1. I Do, You Watch	The leader demonstrates a task or role, setting an example.	Discuss observations, answer questions, and clarify doubts.
2. I Do, You Help	The leader continues to lead the task, inviting the team member to assist.	Explore the team member's experience and suggestions for improvement.
3. You Do, I Help	The team member takes the lead on the task, with the leader providing support.	Focus on the team member's approach, challenges faced, and how to improve.
4. You Do, I Watch	The team member performs the task independently, while the leader observes.	Feedback on performance, what went well, and areas for improvement.
5. You Do, Someone Else Watches	The team member now demonstrates the task to another person, teaching the skill.	Evaluate the team member's ability to impart knowledge and overall training effectiveness.

This 5-step process, mainly the "We Talk" component, helps ensure clear communication, understanding, and practical skill transfer within the team. It's a cyclical process that enhances the individual's capabilities and the team's performance.