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Shying away from [conflict] can be completely natural…it is just not the healthiest thing for our teams
- Reverend Danielle Freed
While often seen as a negative, conflict in teams is an inevitable part of collaboration. Understanding this inevitability is the first step in managing team dynamics effectively. Reverend Danielle Freed emphasized a few practical strategies that can turn conflicts into opportunities for team growth and cohesion.
One strategy for managing conflict lies in addressing it proactively. Creating 'We Talk' (feedback) spaces in your team encourages open, honest dialogue from the outset. Regular check-ins and dedicated sessions for discussion can prevent minor misunderstandings from escalating into larger issues. Encourage a culture where team members feel comfortable sharing their concerns and perspectives early on.
Conflicts often arise from misunderstandings or unclear expectations. Establishing clear roles and responsibilities is one way to prevent such issues. For example, Reverend Freed's clear definition of roles in her church planting team, particularly with Tim, helped avert potential conflicts. Consistent and transparent communication across the team ensures everyone is on the same page, reducing the chances of conflict arising from misinformation or lack of understanding.
Approaching conflicts with empathy and maintaining respect during disagreements are essential for effective resolution. Strive to understand diverse viewpoints within your team and ensure that all discussions, even when heated, are conducted with respect for all parties involved. This approach helps resolve the immediate conflict and strengthens the team's trust and mutual respect in the long run.
Every conflict presents a learning opportunity. Reflecting on disagreements and their resolutions can provide valuable insights into team dynamics, communication, trust, and cohesion. Consider each conflict a chance to improve your team's functionality and relationships, much like Reverend Freed's experience with Tim, which ultimately strengthened their bond and the effectiveness of their ministry.