Our final lesson focuses on the critical role of empathy in leading and nurturing volunteer teams within the church's hospitality ministry. Justin highlights the example of Peggy, a leader who embodies empathetic leadership, and how her approach to team management has significantly impacted the ministry. This lesson provides insights into building a culture of encouragement and empowerment among volunteer teams, emphasizing the importance of collaboration among the "Begin," "Belong," and "Become" teams. The goal is to create synergy in service, aligning the church's mission with the collective efforts of its hospitality teams.