Lesson 3: It Comes Down to Trust
In this lesson, you will learn how to develop and implement strategies for building trust within the congregation, including active listening, showing empathy, and demonstrating competence and integrity in leadership. You will understand the role of trust
in change management and the necessity of nurturing it for successful transitions.
By the end of this lesson, you will be able to:
- Describe the significance of trust when leading any organization or team.
- Identify the symptoms of a trust deficit within an organization, particularly focusing on the detrimental effects of insecure leadership.
- Provide examples from their own experiences or hypothetical situations where trust was pivotal in achieving an objective or where a lack of trust led to organizational failure.